Patient Rights
At our medical center, we are committed to providing high-quality care while honoring and protecting the rights and dignity of every patient. Below are the key rights we ensure for all individuals under our care:
1. Right to Care
Every patient has the right to receive comprehensive, high-quality healthcare without discrimination based on race, gender, religion, disability, or any other factor.
2. Right to Information
Patients have the right to receive full, accurate details about their health condition, available treatments, and possible risks—in a language they understand.
3. Right to Privacy
Patient confidentiality is respected at all times. Personal and medical information is shared only with authorized personnel or with patient consent, except in emergencies.
4. Right to Informed Consent
Patients must give informed consent before any treatment or procedure. They also have the right to accept or refuse treatment after understanding the consequences.
5. Right to Respect and Dignity
All patients are treated with respect, compassion, and cultural sensitivity, honoring their religious and emotional needs.
6. Right to Submit Complaints
Patients can submit complaints or feedback about services without fear of retaliation. All concerns are handled confidentially and promptly.
7. Right to Choose a Provider
Patients may choose their healthcare provider or request a second opinion if needed.
8. Right to Know Costs
Clear, detailed information about treatment and service costs must be provided upon request.
9. Right to Participate in Decisions
Patients are encouraged to be involved in their treatment plans, helping to guide decisions based on their preferences and health goals.
10. Right to a Safe Environment
Patients have the right to receive care in a clean, safe environment that minimizes infection and health risks.
